Terms & Conditions
Welcome to BerberHome!
These Terms and Conditions govern your use of our website and services. By accessing the site or making any purchase, you agree to comply with the following terms:
1. General Information
BerberHome is an Italy-based online store specializing in traditional Moroccan handmade products such as rugs, poufs, and pillows. We offer free worldwide shipping on all orders.
The store is owned and operated by Dony Diof LLC, registered in Wyoming, USA.
2. Products & Descriptions
We strive to provide accurate descriptions and clear images for every product. Due to the handmade nature of our products, slight variations in color, size, or design may occur, which add to their unique artisanal charm.
3. Pricing
All prices are displayed in your local currency and include taxes where applicable. We reserve the right to change prices at any time without prior notice.
4. Order Processing & Shipping
Orders are processed within 1 to 3 business days.
Delivery times vary depending on the destination country (please refer to our Shipping Policy).
We offer free and fast worldwide shipping from Italy.
5. Returns & Refunds
Returns are accepted on eligible products within 14 days of delivery, provided items are unused and in their original condition. Return shipping costs are the customer’s responsibility unless the product is damaged or incorrectly shipped.
Please see our Refund Policy for more details.
6. Intellectual Property
All website content including texts, images, logos, and designs are owned by us and protected under European and international copyright laws. Unauthorized use or copying is strictly prohibited.
7. Privacy
We respect your privacy and handle your data according to our Privacy Policy and applicable laws, including the General Data Protection Regulation (GDPR).
8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of the website or products.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed and interpreted under the laws of Wyoming, USA.
In case of any dispute or disagreement related to these terms, both parties agree to first attempt an amicable resolution through informal negotiations for at least thirty (30) days from the date the dispute is notified.
10. Contact Us
For any questions, please contact us at:
contact@berberhome.com